Slack/Discord Audit Checklist

15 places to find feature requests you've been missing in your team chat.

What You'll Find

#product-feedback or #feature-requests

#support or #customer-success

#engineering or #dev-chat

#general or #random (off-topic gems)

#sales or #deals (customer requests)

Direct messages with key stakeholders

#suggestions or #feature-requests

#support or #help

#general (community ideas)

#bug-reports (often hidden features)

Voice channel follow-ups in text

DMs from power users

Messages with ✅ or 💡 reactions

Threaded discussions (longer = valuable)

Messages from leadership or customers

Screenshots or recordings attached

Messages with "would be nice if..."

Complaints that imply a solution

"feature request" OR "idea"

"should" OR "would be nice"

"wish" OR "want"

"frustrating" OR "annoying"

from:customer-name

has:link (shared resources)

Last 7 days (fresh, actionable)

Last 30 days (patterns emerge)

Last quarter (strategic planning)

After major releases (feedback spikes)

During outages (pain points surface)

Before key meetings (prep material)

Includes printable version with checkboxes

Stop manually searching. IdeaLift captures ideas automatically when anyone reacts with an emoji.