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10 Best Jira Integrations for Product Managers (2026)

Discover the 10 best Jira integrations for product managers. Capture feedback, sync roadmaps, and streamline your product workflow.

best jira integrations for productjira integrationsjira product managementjira plugins for PM

Slack to Jira integration workflow

Jira is where work gets done. But product management happens everywhere else—Slack conversations, customer calls, support tickets, roadmap discussions.

The right integrations bridge that gap, connecting your product workflow to where insights and decisions actually happen.

This guide covers the 10 best Jira integrations specifically for product managers—not developers, not project managers. PM-focused tools that make Jira work for product workflows.

Quick Overview

| Integration | Purpose | Price | |-------------|---------|-------| | IdeaLift | Capture ideas from Slack/Discord → Jira | $49/mo | | ProductBoard | Roadmapping + Jira sync | $20/user/mo | | Slack for Jira | Create issues from Slack | Free | | Miro | Visual collaboration + Jira | Free-$10/user | | Loom | Video in Jira tickets | Free-$15/user | | Figma | Design specs in tickets | Free-$15/user | | Gong | Customer call insights | Enterprise | | Intercom | Support → Jira escalation | $74/mo+ | | Zendesk | Support tickets → Jira | Included | | Canny | Public feedback → Jira | $79/mo |

1. IdeaLift – Capture Ideas from Chat

Category: Feedback Capture Price: $49/month | Atlassian Marketplace

What It Does

IdeaLift captures product ideas from Slack, Discord, and Teams and syncs them directly to Jira. No copy-paste, no context lost.

How It Works

  1. Someone posts a feature request in Slack
  2. Anyone reacts with an emoji (e.g., 👽)
  3. The message is captured with full thread context
  4. AI summarizes long conversations
  5. One-click push to Jira as an issue

Why PMs Love It

  • Capture at the source: Ideas flow from where they're discussed to where they're tracked
  • Thread context: The full conversation, not just one message
  • AI summary: Long threads become clear issue descriptions
  • Bi-directional: When Jira issue is resolved, Slack gets notified

Best For

Teams with active Slack or Discord channels where feature requests and feedback happen in real-time.

Rating: ★★★★★ (Essential for chat-heavy teams)

2. ProductBoard – Roadmapping Power

Category: Product Management Suite Price: $20/user/month | ProductBoard Jira Integration

What It Does

ProductBoard is a full product management platform that syncs with Jira for execution. Plan in ProductBoard, build in Jira.

How It Works

  1. Collect and prioritize features in ProductBoard
  2. Push features to Jira as issues/epics
  3. Development progress syncs back to ProductBoard
  4. Roadmap updates automatically

Why PMs Love It

  • Separation of concerns: Strategy in ProductBoard, execution in Jira
  • Customer context: See who requested features, attach customer data
  • Prioritization: Scoring frameworks built-in
  • Roadmap sync: Status changes reflect in both tools

Best For

Product teams who want a dedicated PM tool that integrates with existing Jira workflows.

Rating: ★★★★☆ (Great for larger teams)

3. Slack for Jira Cloud (Official)

Category: Communication Price: Free | Atlassian Marketplace

What It Does

Atlassian's official Slack integration creates Jira issues from Slack messages and sends Jira notifications to Slack channels.

How It Works

  1. Use /jira create in any Slack channel
  2. Fill out the modal with issue details
  3. Issue created in Jira
  4. Get notifications when issues change

Why PMs Love It

  • Quick capture: Create issues without leaving Slack
  • Notifications: Stay updated without living in Jira
  • Free: No additional cost
  • Official: Supported by Atlassian

Limitations

  • Manual action required (no auto-capture)
  • No thread context
  • Basic functionality

Best For

Teams wanting basic Slack → Jira without additional tools.

Rating: ★★★☆☆ (Good baseline, limited features)

4. Miro – Visual Collaboration

Category: Whiteboarding & Diagramming Price: Free-$10/user/month | Miro Jira Integration

What It Does

Miro is a visual collaboration platform. The Jira integration lets you create issues from Miro boards and embed Jira data in your visual workflows.

How It Works

  1. Create sticky notes or cards in Miro during brainstorming
  2. Convert cards to Jira issues with one click
  3. Jira issue status reflects in Miro board
  4. Embed Miro boards in Jira tickets

Why PMs Love It

  • Visual planning: Story mapping, roadmapping, brainstorming
  • Workshop to backlog: Turn workshop outputs into Jira issues
  • Status sync: See development progress on visual boards
  • Stakeholder collaboration: Non-technical people can contribute

Best For

PMs who run workshops, story mapping sessions, or visual roadmapping.

Rating: ★★★★☆ (Excellent for visual thinkers)

5. Loom – Video Context

Category: Video Communication Price: Free-$15/user/month | Loom Jira Integration

What It Does

Loom lets you record quick videos and embed them directly in Jira tickets. Perfect for explaining context, showing bugs, or demonstrating workflows.

How It Works

  1. Record a Loom explaining a feature or showing a bug
  2. Paste Loom link in Jira ticket description
  3. Video embeds inline (playable without leaving Jira)

Why PMs Love It

  • Show, don't tell: Video is clearer than written specs
  • Async communication: Explain once, everyone can watch
  • Bug reproduction: Show exactly what happened
  • User context: Attach customer Looms to tickets

Best For

Distributed teams, complex features, and bug reports.

Rating: ★★★★☆ (Simple but powerful)

6. Figma – Design Integration

Category: Design Price: Free-$15/user/month | Figma Jira Integration

What It Does

Embed Figma designs directly in Jira tickets. Designs update live—no stale screenshots.

How It Works

  1. Paste Figma link in Jira ticket
  2. Design preview embeds inline
  3. Click to open full Figma file
  4. Changes in Figma reflect automatically

Why PMs Love It

  • Single source of truth: No outdated screenshots
  • Context in tickets: Designers and developers see the same spec
  • Version linking: Link to specific Figma versions
  • Reduces back-and-forth: "See Figma" is a complete spec

Best For

Any team with designers using Figma.

Rating: ★★★★★ (Essential for PM-designer collaboration)

7. Gong – Customer Intelligence

Category: Revenue Intelligence Price: Enterprise | Gong Jira Integration

What It Does

Gong records and analyzes customer calls. The Jira integration lets you link call snippets to issues, bringing customer voice into development.

How It Works

  1. During a customer call, Gong captures feedback
  2. Create a Jira issue directly from Gong
  3. Relevant call snippets attach to the issue
  4. Engineers hear exactly what customers said

Why PMs Love It

  • Customer voice: Real quotes, not PM's interpretation
  • Evidence-based prioritization: "12 customers asked for this"
  • Competitive intel: Link competitor mentions to issues
  • Alignment: Engineering hears customers directly

Best For

B2B teams with sales/CS calls and Gong already deployed.

Rating: ★★★★☆ (Powerful but enterprise-priced)

8. Intercom – Support Escalation

Category: Customer Support Price: $74/month+ | Intercom Jira Integration

What It Does

Intercom handles customer support chat. The Jira integration escalates conversations to Jira issues when bugs or feature requests surface.

How It Works

  1. Support identifies a bug or feature request in Intercom
  2. Create Jira issue from conversation
  3. Conversation context attaches to issue
  4. Issue updates can post back to Intercom

Why PMs Love It

  • Support → Product pipeline: Feature requests don't get lost
  • Customer context: Full conversation attached
  • Close the loop: Notify customer when fixed
  • Track patterns: See how many conversations led to issues

Best For

Teams using Intercom for support who want feedback flow to Jira.

Rating: ★★★★☆ (Great for support-heavy products)

9. Zendesk – Support Tickets

Category: Customer Support Price: Included with Zendesk | Zendesk Jira Integration

What It Does

Similar to Intercom—escalate Zendesk tickets to Jira issues when they require development work.

How It Works

  1. Support agent identifies issue needing development
  2. Create linked Jira issue from Zendesk
  3. Ticket and issue stay connected
  4. Issue resolution updates ticket

Why PMs Love It

  • Established workflow: Works with existing support process
  • Bi-directional linking: Support sees issue progress
  • Customer notification: Easy to update when fixed
  • Reporting: Track issues originating from support

Best For

Teams using Zendesk for customer support.

Rating: ★★★★☆ (Solid integration)

10. Canny – Public Feedback

Category: Feedback Management Price: $79/month | Canny Jira Integration

What It Does

Canny manages public feedback boards. The Jira integration pushes voted-on features to Jira for building.

How It Works

  1. Customers vote on features in Canny
  2. PM decides to build a feature
  3. Push to Jira as issue with vote count and context
  4. Status syncs between Canny and Jira

Why PMs Love It

  • Customer votes in Jira: See demand data on issues
  • Status sync: Update Canny when shipped
  • Changelog: Automatically notify voters
  • Public roadmap: Customers see what's planned

Best For

B2C or developer-focused products with public feedback needs.

Rating: ★★★★☆ (Best for public feedback workflows)

Honorable Mentions

Confluence

  • Wiki/documentation embedded in Jira
  • PRDs, specs, meeting notes linked to issues
  • Essential for documentation-heavy teams

GitHub/GitLab

  • Code commits linked to issues
  • PR status in Jira
  • Essential for any development workflow

Trello

  • Visual kanban for lighter workflow
  • Good for marketing/design collaboration
  • Syncs with Jira for complex projects

Zapier

  • Connect anything to Jira
  • Endless automation possibilities
  • More complex setup, unlimited flexibility

Integration Stacks by Team Type

Early-Stage Startup

| Function | Tool | |----------|------| | Feedback capture | IdeaLift | | Design | Figma | | Video | Loom | | Core PM | Jira |

Cost: ~$100/month

Growing B2B Team

| Function | Tool | |----------|------| | Feedback capture | IdeaLift | | Support escalation | Intercom | | Design | Figma | | Visual planning | Miro | | Core PM | Jira |

Cost: ~$250/month + per-user costs

Enterprise Product Team

| Function | Tool | |----------|------| | Product suite | ProductBoard | | Customer intel | Gong | | Support | Zendesk | | Public feedback | Canny | | Design | Figma | | Core PM | Jira |

Cost: $1,000+/month

Integration Best Practices

1. Don't Over-Integrate

Every integration adds complexity. Start with 3-4 essential integrations. Add more only when needed.

2. Define the Source of Truth

For each data type, designate one system as truth:

  • Features: ProductBoard or Jira
  • Designs: Figma
  • Customer feedback: IdeaLift or Canny
  • Status: Jira

3. Set Up Bi-Directional Sync Carefully

Bi-directional sync is powerful but can create loops. Test thoroughly before rolling out.

4. Document Your Workflow

Write down: "When X happens in [tool], Y happens in Jira." Share with team.

5. Review Quarterly

Integrations you set up 6 months ago might not be used. Audit and remove dead weight.

Conclusion

The right Jira integrations connect your product workflow:

Essential for all PMs:

  • Slack for Jira (basic communication)
  • Figma (design specs)
  • Loom (video context)

Essential for feedback-driven teams:

  • IdeaLift (chat capture)
  • Intercom/Zendesk (support escalation)
  • Canny (public feedback)

Essential for larger teams:

  • ProductBoard (roadmapping)
  • Miro (visual planning)
  • Gong (customer intelligence)

Start with what solves your biggest pain point. Expand from there.

Losing ideas in Slack? Try IdeaLift free →

Related posts:

  • Slack to Jira: The Complete Integration Guide
  • Best Product Feedback Tools Compared
  • The Complete Guide to Product Feedback Management

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